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Under the normal circumstances, it takes us 3-7 business days to process your order. After your order is shipped, a tracking number is sent Via email.All orders will be shipped first class, priority, or express shipping option of your choice at checkout.

Once tracking is updated and  is marked delivered we are no responsible for lost item by the postal service. Please contact usps to file a complaint with tracking number. 

Due to the high volume of orders, there is no cancelation once order is placed. 

Unfortunately, we do not accept returns for this product due to safety and sanitary reasons.